Hooray for the Regent Street Apple Store
Posted by Neil Crosby on July 9, 2006 10:15 AM
About five weeks ago now, I bought myself a shiny new black 30Gb video iPod from Apple’s Regent Street store for £219. It was lovely, and worked fantastically, but I was a bit pissed off that it cost £35 more than amazon’s asking price.
But then, on friday, the thing seized up. Reseting the thing brought up an unhappy iPod face, and I could do no more. I tried the five Rs to no avail. In the end, I decided to go back to the Apple Store I’d bought the iPod from, and see if I could talk to a “genius”.
When I got there I went straight up to the Genius Bar, explained that I had a five week old iPod that had died on me, and was pretty much told “No-one can see you. You have to make an appointment. Piss off”. Obviously the chap didn’t actually say “piss off”, but that’s how it felt to me. I, however, pressed on. I re-iterated that I’d only bought the thing five weeks ago and that I was damn sure that I wanted something doing about it. Thankfully, at this point he decided to ask me where I bought the iPod. I replied that I’d got it from that very store, and he told me to go back down to the tills, where they would “sort me out”.
Five minutes later I had a brand new shiny iPod, with no complaints from the till staff at all. Once again I am happy.
I bet you’re wondering if I know why the iPod died on me though, aren’t you? My guess is that I introduced it to a rather powerful magnet by accident. I don’t normally carry my iPod around in my bag, since I listen to it while I’m travelling. However, on friday I was escourting a friend to her train and I wasn’t able to listen to it since I was talking to her. So, into the bag it went. Unfortunately, also in the bag was my O2 XDA Mini S whose case cointains a couple of rather strong magnets. I’m guessing that magnets and iPod conjoined, leaving a non functioning disk.
So, remember kids - iPods and magnets don’t mix!
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Comments
by Colin on July 9, 2006 01:49 PM
Do you mean that the phone has magnets or that you have an external case that uses magnets? I am curious because magnets and pocket devices don’t sound good.
by Neil Crosby![[TypeKey Profile Page]](http://www.workingwith.me.uk/nav-commenters.gif)
on July 9, 2006 05:14 PM
Hi Colin. It’s the default case that came with the O2 XDA Mini S that has the magnets in it - two of them on the flap that’s used to close the case.
Strengthwise, the magnets are fairly powerful - they’re easily able to lift my set of keys and the large pair of scissors I have on my desk at once without worry. I’m surprised they’re part of the case to be honest - there’s certainly no need for anything as powerful as that in there.
by CARRIE ROSS on January 2, 2007 07:39 PM
DON’T EVER USE THE APPLE STORE ONLINE. THEIR REFUND POLICY IS A TOTAL SCAM. I ORDERED SOME SPEAKERS FOR MY IPOD AND WAS CHARGED £4.50 DELIVERY. TOTAL COST £75.24. HOWEVER WHEN I RETURNED THEM I WAS ONLY REFUNDED £55.24 - WAS CHARGED £20 FOR THE COLLECTION!!! WHEN I COMPLAINED I WAS REFERRED TO THEIR REFUND POLICY SMALL PRINT - SO THERE IS NOTHING I CAN DO ABOUT IT OTHER THAN ADVISING EVERYONE I KNOW NOT TO USE THE APPLE ONLINE STORE.